Frequently Asked Questions - general

FAQs - general

Yes, if it is EPA Phase II approved.

Tags: epa, fireplace, wood

Yes except on Spare the Air days as indictaed by the EPS. Click here for details.

They are 71 to 85% fuel efficient versus traditional masonary or factory built which are 51- 10% efficient. Today's products will efficiently heat your home, saving you money.

Tags: hearth, savings

Yes, excluding electric. A fuel liner from the appliance to the top of the chimney is necessary

Tags: chimney, liner

Inspections should be done yearly or after each cord.

Tags: inspections

Service should be done after 100 pellet bags (2 tons) of usage.

While gas needs the least maintenance, a white mineral film can build up on the glass. Dust can also build up; which if cleaned will improve air quality. We recommend this service every 3 to 5 years.

Tags: gas, maintenance

Yes, we are the only stove shop that includes a cleaning with the price of installation.

Tags: cleaning, insert